As public servants we commit to the following We will provide high quality professional service that is responsive to our customers and our stakeholder’s needs Monitor the quality and effectiveness of our services Serve citizens promptly and courteously at all service delivery points Provide friendly and helpful service Public servants must wear name tags for
Priniciples that Underpin our Customer Service Consultation: Service Beneficiaries are consulted about the level and quality of services they receive and wherever possible be given a choice. The Office of the Premier is committed to regular consultation with all customers, internal and external, through our stakeholder forums, meetings and campaigns. Service Standars: Service Beneficiaries are
Putting Batho Pele to Action Understanding our vision and mission In order that it may realise its vision and mission the Office of the Premier has adopted the following values and guiding principles: VALUES Leadership – We will provide leadership in all aspects of provincial government operations and promote evidence-based decision making; Transparency and accountability
The Premier of the Northern, Ms. Sylvia Lucas, on behalf of the Provincial Executive condemns the senseless and malicious acts of violence, intimidation and destruction of state property perpetuated under the auspices of industrial action.“Whilst we recognise the right of workers to embark on industrial action, it should be done in a respectable, orderly and
The annual release of the crime stats indicates if we are on the right path, where we need to improve and work harder to ensure that we protect and serve our people to the best of our abilities.
Introduction Thusong Service Centres Programme was initiated in 1999 as a vehicle to integrate and deliver government services to rural communities. Outcome 6, “An efficient, competitive and responsive economic infrastructure network” with sub-outcome 5: “Expansion, modernisation, access and affordability of our Information and communications infrastructure ensured” emanation from the National Development Plan and Medium Term
TOWARDS ACHIEVING AN EFFICIENT, EFFECTIVE AND DEVELOPMENT-ORIENTATED PUBLIC SERVICE AND AN EMPOWERED, FAIR AND INCLUSIVE CITIZENSHIP Introduction The Delivery Agreement of Outcome 12 is a negotiated charter which reflects the commitment of the key partners involved in the direct delivery process, working together to undertake activities effectively and on time to produce the mutually agreed-upon
Programme Director Members of the Executive Council present Director General and Deputy Director Generals from all spheres Government officials Ladies and Gentlemen I am greatly pleased to join you this morning on an occasion that marks the beginning of Public Service Month. We gather here this morning under a collective calling, which is to serve
As part of the 60th commemoration of woman’s month, the Deputy Minister of Art and Culture Ms Rejoice Mabudafhasi accompanied by the Premier, Ms Sylvia Lucas and various Provincial leaders, today unveiled a memorial for one of the unsung heroines of the Province, Mrs Magrieta Jantjies. Ouma Griet, as she was affectionately known, is being
Programme Director
Members of the Executive Council
Mayors and Councillors
All Government officials present
Family of the late Evelina de Bruin
Family of Ntsikilelo Mbetha
Members of the media
Ladies and Gentleman